Returns & Exchanges
At Eleve Dancewear, we want you to feel confident and beautiful in your custom and ready-to-wear apparel. If your purchase isn't the perfect fit, you may return or exchange unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
Processing and Refund
Once our team receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing